Nc Ron's Towing

Passing thru PG on a Weekend when I needed a tow to a diesel repair facility. Company was selected by CAA, so I can’t comment on price, but I did have encounters with two of their drivers (Nicholas and Brandon) and I was very happy with their competency and professionalism. My rig was heavy, and they provided the right flatbed to accommodate, and used special care to load and unload. Also spoke to their customer service to confirm the 7am arrival time. Highly recommend!

Got stuck in deep snow out by the airport around 11 pm. Wife had already called a competitor but hung up in the middle of all of his complaining. Called NC around midnight and had a short and pleasant exchange with the dispatcher, gave directions and the truck arrived to the minute of the promised time. Nicholas was friendly and helpful. He got right to work, had us on the road in minutes, and the price was fair. Service from these guys turned the whole night around. Thank you so much!!!

Poor communication skills, they yell at you, accuse you, & slam phones when you ask questions. Had a vehicle on the lot for what was supposed to be 7 days, and the grumpy old lady kept hanging up on an elderly woman. Then when i called to ask questions, she yelled at me some more. It’s been two weeks now, & I’m finally getting access to the vehicle. STAY AWAY FROM THIS BUSINESS. Lots of people are making complaints about this poorly care for business. They do not shy away from swearing their heads off at you as well. Now that I have finally got information, they are saying ‘they need RCMP presence for the vehicle to be picked up’ they’re keeping the vehicle to make more money. At 7 days, the bill was 425, now it’s almost $900. They are greedy and unprofessional.

We thank you for your amazing rescue of our truck on this icy morning and know you had 3 others to deal with at the same time. We hit ice at 11:00 pm and slid over the cliff. Thanks google maps for GPS we were easy to locate. The RCMP collected us from our vehicle in the dark. We had excellent service bright and early, were picked up from the motel and driven out very kindly, we really appreciate that, thank you. Super job well done and thank you for getting us back on the road! I hear we were first attended because we could have lost our vehicle down the cliff if it would have slid. Our truck was sideways and only held from rolling a long way down the cliff by just two small trees on the front drivers side fender. The workers had to slide themselves down the slope to hook up and pull the truck up very carefully so it wouldn't roll down or pull them down with it to explain the danger they faced! Flaggers handled traffic each in turn and it was still dangerously icy for everyone and traffic so early. Other crashups that we came back to see. We hope everyone is ok, and glad the kitten was found! This was a major crisis. Thank goodness you took it on so quickly and professionally. We were the only vehicle to drive away from that morning. Dispatch was excellent. Thank you! Motel also excellent for coming to our late booking. Great folks of Prince George!!